FAQ

Return Policy - We offer a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason return the item, in its original condition, within 30 days of your purchase for a full refund. 

For all returns please call for return authorization number

Ship returned items to:
Butterfly Beach Jewelers
P.O. Box 255
Northborough, MA 01532

How to determine bracelet size - The best way to determine the best fit bracelet is to measure your wrist around your wrist bone with a flexible measuring tape and then add 1/2-inch and that is your bracelet size. Don't have a flexible measuring tape? Then take a dollar bill and fold it lengthwise two times. The bill is exactly 6-inches long. If there's no gap your wrist measures 6" and your bracelet size is 6.5". If there is a gap estimate the space and go from there! Cape Cod bracelets, convertible bracelets, and our hook bracelets do not fit like bangles and should not turn on your wrist.